Advocacy organisations supporting NDIS applications and appeals

Action for More Independence & Dignity in Accommodation (AMIDA)

AMIDA is a disability advocacy group which offers free support to NDIS participants and people who may be eligible for the NDIS. It also provides a NDIS Appeals Support Service.

Service area: Melbourne

Contact information
Phone, email or by dropping into the office. Appointments are preferred.

Phone: (03) 9650 2722; 24hr line – 1800 825 955


Address: 1st Floor, Ross House, 247 Flinders Lane, Melbourne VIC 3000

Barwon Disability Resource Council (BDRC) – See DSP support section

Regional Disability Advocacy Service (RDAS) – See DSP support section

Gippsland Disability Advocacy Inc. (GDAi) – See DSP support section

Grampians disAbility Advocacy (GdA)

GdA provides individual advocacy in relation to the NDIS. A person can request support to understand the NDIS and its processes and to attend a planning meeting. The ability to provide support at the planning stage is limited by the resources available and the level of demand at the time of the request. Preference is given to those who have no other supports while undertaking the process. GdA can also support people to request an internal review if they disagree with a decision by the National Disability Insurance Agency. An NDIS Support Person can also help someone to take the matter to the Administrative Appeals Tribunal and to seek legal assistance to do this.

Service area: Central Highlands and Wimmera – Ballarat, Horsham, Ararat, Stawell, Daylesford and Clunes

Contact information
Call one of our advocates at the office closest to you or our Ararat central office to talk about your situation.

Waiting time: Five working days to get a response from the organisation

Phone: Ararat – 5352 2722; Horsham – 5381 2400; Ballarat – 5333 7344; Daylesford – 5348 3350

Email: Ararat –

Horsham & Stawell –

Ballarat –

Daylesford –

Address: Ararat – Southwalk Arcade 2/32 Tuson St., Ararat

Ballarat – Eastwood Leisure Centre 20 Eastwood St., Ballarat

Horsham – Wimmera Regional Sports Assembly 17 McLachlan St., Horsham

Stawell – Axis Employment 111 Main St., Stawell

Daylesford – Daylesfort Community Health 13 Hospital St., Daylesford

Clunes – Clunes Health Service 69 Service St., Clunes

The Rights Information and Advocacy Centre (RIAC)

RIAC provides a NDIS appeal service to support people seeking an External Review by the Administrative Appeals Tribunal. It is not funded for medical or legal advocacy, case management, medical treatments or daily life expenses.

Service area: Shepparton, Geelong, Mildura, Bendigo and West Wimmera, with RIAC’s head office based in Shepparton

Contact information
Waiting time: Five working days to get a response

Phone: Shepparton (Head Office) – 03 5822 1944; Bendigo – 03 5443 0550; Geelong – 03 5222 5499; Mildura – 03 5362 2901


Address: Shepparton – 72 Wyndham Street, Shepparton Vic 3630

Bendigo – 31 Makenzie Street, Bendigo Vic 3550

Geelong – 1/92 Gheringhap Street, Geelong Vic 3220

Mildura – 272 Eleventh Street, Mildura Vic 3500

Southwest Advocacy Association Inc. (SWAA)

SWAA provides assistance for people dealing with financial issues, legal problems, and problems with health, welfare and disability service providers (Government & non-Government). SWAA’s advocates are able to travel anywhere in the City of Warrnambool and Shires of Moyne, Glenelg, Southern Grampians and Corangamite to provide advocacy assistance to individuals with disabilities and their families.

Service area:  South Australian border and up to the Southern Grampians

Contact information
Waiting time: Five working days to get a response

Phone: 55614584

Fax: 55614371


Address: 45 Hider St., Warrnambool 3280; PO Box 480, Warrnambool 3280

Action on Disability within Ethnic Communities INC (ADEC)

ADEC has been providing exceptional disability support services for over 32 years. Under NDIS they will be sharing the knowledge with everyone who requires the support. To be eligible, people need to have a permanent and significant disability that affects their ability to take part ineveryday activities, be aged less than 65 and be an Australian citizen, a permanent resident or a New Zealand citizen who holds a Protected Special Category Visa.

Contact information
Preston, Head Office

Phone: (03) 9480 7000 (Preston, Head Office)

1800 626 078 (Toll Free Number)

Address: 175 Plenty Road Preston 3072


Werribee Office

Phone: (03) 9480 7000

Address: Level 1 1-3 Watton St. Werribee 3030


Dandenong Office

Phone: (03) 9480 7000

Address: 186 Foster St. East Dandenong 3175


Leadership Plus

Leadership Plus provides advocacy assistance to people living with various types of disability, with priority given to people with an Acquired Brain Injury; and people from Culturally & Linguistically Diverse Backgrounds. Leadership Plus is also an NDIS Appeals provider and offers assistance to people who are unhappy with their NDIS plans and would like to pursue an Appeal through the Administrative Appeals Tribunal. They are not in a position to apply for the NDIS on your behalf – they do, however, support people with preparing for upcoming planning meetings with the NDIS in order to ensure that they are getting a plan that will meet their needs.

Service area: Greater Dandenong, Kingston and Casey

Contact information
Phone: (03) 9489 2999

Fax: (03) 9489 2988


Address: Milton House, 25 Flinders Lane, Melbourne VIC 3000

Office hours: Mon, Wed & Fri between 9:30am – 12:30pm

Villa Maria Catholic Homes (VMCH)

VMCH provides better understanding and information about NDIS scheme for people and family members and assists people with their NDIS journey.

VMCH is also running a series of free workshops about the NDIS planning. Find out what you need to know about the NDIS so that you can make the most of your plan and your planning meeting.

For more information about the event, call 1800 798 921.

Contact information
Phone: 1800 798 921


Address: Villa Maria Catholic Homes
486 Albert Street
East Melbourne VIC 3002

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