Disability Advocacy organisations

Victorian Advocacy League for Individuals with Disability Inc. (VALiD)

VALiD is funded by the Department of Health and Human Services and linking with or accessing suitable healthcare facilities and NDIS matters for people with intellectual disabilities. A client must have an intellectual disability and be eligible for – or receive – disability support services.

Service area: Melbourne

Contact information:

Phone: (03) 03 9416 4003

Freecall: 1800 655 570 (Rural Victoria only)

Email:  Advocacy Coordinator – dom@valid.org.au

Address: 235 Napier Street, Fitzroy, Vic 3065, Australia

Office hours: 9.00am to 5.00pm weekdays

Council to Homeless Persons – Homelessness Advocacy Service (HAS)

HAS provides a service for consumers seeking or receiving assistance from any Victorian community-managed homelessness assistance or social housing service. It can help people who are experiencing problems with government-funded homelessness support such as crisis accommodation. The service will inform you of your rights and assist you in making a complaint.

Advocacy services include:

  • Providing information and advice to consumers
  • Referral to external complaint bodies where appropriate
  • Complaints resolution.

Contact information:

Phone: 1800 066 256 or 84156213

Victorian Office of the Public Advocate (OPA)

The Victorian OPA aims to promote and protect the rights and dignity of people with disabilities (specifically intellectual impairment, mental disorder, brain injury or dementia) living in Victoria. These services include guardianship, advice, education, information, research, advocacy and support. The role of the Public Advocate is to support services and actions that promote the rights of people with disabilities and protect them from exploitation and abuse.

Contact information:

Phone: 1300 309 337

Fax: 1300 787 510

Email:  opa_advice@justice.vic.gov.au

Address: Level 1, 204 Lygon Street, Carlton, Victoria 3053

You can also contact OPA or provide feedback via our online contact form.

COTA for older Australians VICTORIA

COTA Victoria is supported by financial assistance from the Commonwealth and Victorian Governments. The organisation represents older Australians in all their diversity. It offers Victorian seniors a wide range of information, education, programs and events, and advocacy support and services.

Contact information:

Phone: 1300 135 090

Email: cotavic@cotavic.org.au

Address: Level 4, Block Arcade, 98 Elizabeth Street, Melbourne VIC 3000

Office hours: Monday to Friday 9:30am to 1:00pm

Consumer Utilities Advocacy Centre (CUAC)

CUAC is an independent consumer advocacy organisation, established to promote fair, equitable and more balanced regulatory outcomes in the electricity, gas and water industries, with a particular focus on low income, disadvantaged and rural and regional consumers.

Contact information:

Phone: (03) 9639 7600

Fax: (03) 9639 8966

Email: info@cuac.org.au

Address: Consumer Utilities Advocacy Centre Ltd
Suite 3
Level 2, 172 Flinders St
Melbourne VIC 3000
Note: office building is branded ‘180’

 Social Security Rights Victoria Inc. (SSRV)

SSRV is an organisation which advocates for the right of people to have adequate income security and the rights of people in relation to the system, which provides this income security.  SSRV links with consumers, self-help groups and community agencies that provide assistance to people with Social Security problems, and to those concerned with income security policy.

Contact information:

Phone: (03) 9481 0355 (Melbourne)

1800 094 164 (Rural Victoria)

(03) 52214744 (Geelong)

Address: PO Box 4226, Fitzroy, VIC, 3065

Working hours: Can be contacted for telephone advice during the hours of 9.30am to 12.30pm Mondays to Wednesdays.

Action on Disability within Ethnic Communities INC (ADEC)

People with a disability and their carers from culturally and linguistically diverse (CALD) backgrounds confront additional disadvantages related to languages, culture or socialisation. Their Advocacy Program aims to support and empower people to access the essential services people require.

Contact information:

Phone: (03) 9480 7000 (Preston, Head Office)

1800 626 078 (Toll Free Number)

(03) 9480 7000 (Werribee)

(03) 9480 7000 (Dandenong)