Other Financial Services

Australian Tax Office – Financial Hardship

If you have a tax debt and are having trouble paying your debt due to financial difficulty, contact the Tax Office on 13 11 42 to discuss the options available to help you meet your obligations. These options may include an arrangement to pay by instalments or remission of general interest charges. The tax office can also provide assistance to people on low incomes in preparing relatively straightforward tax returns.

Ph:       131 142

Web:    Link

Community Information and Support Victoria (CISVic)

CISVic services assist people experiencing personal and financial difficulties by providing information, referral and support services including emergency relief. They can direct people who need help to local centres for services. Find your closest Community Information and Support centres by visiting the CISVic website.

Web:   Link

Find your Local agency: Link 

Local Lions or Rotary Australia

Lions and Rotary clubs often support people or families in difficulty due to chronic illness. Clubs may provide aids and supports such as:

  • Laptop computer for those housebound
  • Taxi vouchers to get to medical appointments
  • Once-off fund for a private respite service
  • Once-off yard clean up.

Contact your local club to see if they provide any services or support that may be of benefit.  The clubs are listed in the websites listed below.

Lions Web: Link

Rotary Web: Link 

Money Help

Money Help is a not-for-profit service supported by state and commonwealth governments that provides free, confidential and independent financial advice for Victorians experiencing financial difficulties. The website includes a budget tool to help work out income and expenses

Ph:       1800 007 007

Web:    Link

The Survival Fund

To be used as an absolute last resort only, the Survival Fund is a grant program set up by the Walter and Eliza Hall Trust to assist those affected by poverty who find themselves in a crisis. Applications for assistance can only be accepted through social workers or other persons holding official positions within organisations. Available across Queensland, NSW and Victoria, funding is extremely competitive due to the high number of requests.

Ph:       (02) 9264 9480

Web:    Link

Email: wehalltrust@bigpond.com

Salvation Army

The Salvation Army’s Moneycare is a financial counselling service for people experiencing financial hardship. Counsellors assess your financial situation and give you information about credit and debt issues. They work with you to develop a plan to improve your situation.

Moneycare does not provide funds, vouchers or emergency relief. 

Ph:       1300 36 36 22

Web:    Link